Harley-Davidson has been preserving its parts history for over 116 years.
When the motor company incorporated in 1907, Arthur Davidson acted as secretary and general sales manager. He traveled the world recruiting new dealers and establishing the dealer network. He knew the importance of a strong dealer network, but also understood the importance of having skilled mechanics to take care of the customer and thus he also oversaw the development of the Service School.
Harley-Davidson first instituted teaching courses in 1917. Production in 1917 was devoted to the military and the motor company developed the Quartermasters School to teach military personnel how to fix their machines in the field. Recognizing the value of the classes, they continued the classes, which were referred to as the Harley-Davidson Service School. The Service School was a success and adjusted to needs of the company throughout years, even including managerial and sales classes.
During WWII the focus again turned to military training. Harley-Davidson produced approximately 60,000 WLA models for the military and converted the Service School into the Quartermaster School to train military mechanics. From 1941-1946, motorcycle models did not change and, due to the many shortages brought on by the war, even paint was hard to come by.
The name “Service School” lasted into the late 1990s when training efforts were consolidated into the Harley-Davidson University (HDU).
Photos taken by author of the nostalgic November 1, 1922 — Directory of Spare Parts
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